Malware & Virus Removal Services
A hacked or malware-infected website is a stressful, urgent problem, and FreeSoftwareX Digital handles cleanup with the same seriousness we would want if it happened to one of our own live properties.
We start by identifying what was actually compromised — injected code, malicious redirects, a defaced page, or a backdoor left for future access — rather than just deleting suspicious files and hoping the problem is gone. After cleanup, we look for the entry point, such as an outdated plugin, weak credentials, or an exposed admin path, so the same issue does not resurface within weeks, and we help you put basic hardening in place afterward.
Infection Diagnosis
We identify what was actually injected or altered — malicious scripts, redirects, defacement, or backdoors — before starting cleanup.
Full Malware Removal
Infected files and database entries cleaned or removed, checking for backdoors left for repeat access, not just the visible symptom.
Entry Point Identification
We investigate how the site was compromised so the same vulnerability does not lead to reinfection.
Post-Cleanup Hardening
Basic security hardening — updated software, tightened permissions, credential resets — recommended and applied after cleanup.
How it Works
Assess
We review the site to identify the scope of the infection and how it was likely introduced.
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Clean
We remove malicious code and files, check for backdoors, and restore affected content from clean sources where needed.
Harden & Monitor
We recommend and apply hardening steps to reduce reinfection risk, and can set up basic monitoring afterward.
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Frequently Asked Questions
Cleanup itself can often be done within a day or two once we understand the scope, but the exact time depends on how deeply the infection spread and how the site is built. We treat active infections as urgent.
It might be, if search engines or browsers detected the malware before cleanup. After we clean the site, we help you request a review from Google Search Console and other blocklists, though how quickly they lift the warning is outside our control.
No one can honestly guarantee that — security is about reducing risk, not eliminating it entirely. What we can do is close the specific vulnerability we find and put reasonable hardening in place to lower the odds significantly.
It depends on how deeply the infection spread and how the site is built. Contact us for a quote once we have taken a first look at the site.
Access to your hosting account or server and, if available, your CMS admin login. The sooner we get access, the sooner we can assess the scope of the infection.
Yes — after cleanup we recommend and can apply ongoing hardening steps like update schedules and access reviews, and can discuss regular monitoring if you want continued peace of mind; it isn't automatically bundled unless you ask.
Start Your Project?
We're happy to talk through your goals and put together a plan — no obligation, no pressure.
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